Terms of Service
1. Introduction
Welcome to E & U Electrical Services ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or requesting a service, you agree to these Terms. If you do not agree, please do not use our services.
2. Services Provided
We offer electrical services, including installations, repairs, and maintenance. To book a service, customers must contact us via phone or email. We will then call back to confirm the appointment.
3. Booking and Payment
- All bookings must be made by calling us or sending an email.
- We will contact you to confirm the appointment and provide further details.
- Prices are subject to change without notice.
- Payment must be made at the time of service completion or as agreed upon.
4. Cancellations and Refunds
- Cancellations made at least 24 hours before the scheduled service may be eligible for a full or partial refund.
- Late cancellations or no-shows may result in a cancellation fee.
- Refunds, if applicable, will be processed within 7 business days.
5. Customer Responsibilities
- Ensure safe access to the service location.
- Provide accurate information during booking.
- Comply with all safety regulations and guidelines provided by our electricians.
6. Warranty and Liability
- We offer a 2 day warranty on workmanship.
- We are not liable for pre-existing electrical issues or damages resulting from misuse.
- Any claims must be reported within 2 days of service completion.
7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our services.
8. Privacy Policy
We collect and store personal information necessary for service delivery. Please refer to our for more details on how we handle your data.
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.
10. Contact Information
For any questions regarding these Terms, please .